New Leaf Medical Complex Vacancy 2026

New Leaf Medical Complex (NLMC) is a fast-growing, multidisciplinary healthcare institution redefining the standard of care in Ethiopia. Built on a foundation of innovation, clinical excellence, and compassion, NLMC brings together advanced medical technology and highly skilled professionals to deliver world-class, patient-centered services.

Since its establishment in 2021 as a specialized fertility center, NLMC has rapidly evolved into a full-service medical complex in 2026—offering integrated, end-to-end healthcare solutions under one roof.

Position: Call Center Agent

Qualifications & Requirements:

Diploma or Bachelor’s Degree in Nursing, Health Officer, Health Administration, Public Health, Management, Marketing, Customer Service, or related field.
2–4 years of relevant call center, customer service, reception, or patient service experience.
Medical/healthcare institutional experience or educational background is highly preferred.
Previous experience in a hospital, medical center, clinic, or healthcare call center is an advantage.
Good understanding of basic medical terminology and healthcare services.
Excellent verbal and written communication skills.
Strong English communication skills; knowledge of Amharic and other languages is an advantage.
Good computer skills and ability to learn hospital information systems.
Ability to work under pressure and manage multiple calls efficiently.

Location: Addis Ababa

Deadline: September 26, 2026

How To Apply

Applicants are required to clearly state the position title (Call Center Agent ) they are applying for in the subject line of the email or on the application document.