Bilal Microfinance Job Vacancy 2026

Bilal Microfinance invites qualified and competent applicants for the following positions.

Bilal Microfinance Institution S.C. is a full-fledge interest free microfinance institution established based on the NBE Directive No. MFI/32/2021 to provide sharia compliant and inclusive microfinance services that provide access to the community excluded from financial services due to interest.

Position: Senior IT/MIS Officer

Required Qualification and Experience

Education: Bachelor’s or Master’s Degree in Computer Science, Information Systems, Software Engineering, Information Technology, or a related field.

Experience: Minimum of 3 years of relevant work experience for Master’s Degree holders or 5 years for Bachelor’s Degree holders, preferably in a microfinance institution, bank, or corporate environment.

Key Responsibilities

Troubleshoot and resolve daily technical issues related to hardware, software, and system installations across the institution.
Coordinate with telecom service providers and core banking vendors to resolve network problems, system downtime, and technical issues promptly.
Maintain, monitor, and support core banking workflows, user accounts, and system operations to ensure smooth daily transactions.
Provide technical assistance and branch support in a growing microfinance institution.
Collaborate with other departments to address IT requests, system updates, and administrative issues.
Maintain IT infrastructure, network connectivity, and computer systems to ensure reliable operations.

Required Skills and Competencies

Practical experience in computer hardware and software troubleshooting and installation.
Good understanding of core banking system support and workflow maintenance.
Strong communication and coordination skills when working with external telecom and software vendors.
Good problem-solving skills and willingness to provide hands-on technical support at branches.
Ability to work effectively in a growing team and handle technical issues under pressure.
High integrity and accountability.

Salary and Benefits: As per the institution’s salary scale and benefits package.

Duty Station: Head Office, Addis Ababa

Application Deadline: October 25, 2026