ZamZam Bank S.C Job Vacancy 2026

ZamZam Bank S.C is the first bank licensed to operate as full-fledged Interest Free Bank in the country shouldering a huge responsibility for enhancing financial inclusion in Ethiopia.

Zamzam bank is aspiring and working relentlessly towards its vision of becoming the leading shari’ah compliant and all-inclusive bank in Africa by 2030. To this effect the Bank would like to recruit qualified job applicants for the following vacant posts and invite interested applicants who fulfill the minimum qualification and work experience listed for the job openings.

Position 1: Banking Business Officer I

Minimum qualification and work experience: B.A Degree in Economics, Management, Accounting or other Business related fields with 2 years of Branch banking experience of which 1 year as junior officer.

Required competencies

Sales and Marketing
Customer Experience
IFB product Knowledge
Problem Identification and solution

Knowledge of IFB is advantageous

Language: Knowledge of local language is advantageous

Place of work: Addis Ababa, Sankura, Mizan Aman, Yeri

Position 2: Senior Banking Business Officer

Minimum qualification and work experience: BA Degree in Economics, Management, Accounting or other business-related fields with 3 years of banking operation experience respectively of which 2 years as branch banking Officer.

Required competencies

Branch operations
Sales and Marketing
Customer Experience
IFB product Knowledge
Problem Identification and solution.

Language: Knowledge of local language is advantageous

Knowledge of IFB is advantageous

Place of work: Sankura

Position 3: Branch Manager

Minimum qualification and work experience: BA Degree in Economics, Management, Accounting or other business-related fields with 5 years of banking operation experience of which 2 years as senior officer/customer service manager or equivalent role in branch banking area.

Knowledge of IFB is advantageous

Language: Knowledge of local language is advantageous

Place of work: Addis Ababa, Sankura

Position 4: Manager, Customer Experience & Compliance Management

Minimum qualification and work experience:-

Master’s/Bachelor degree in Economics, Business administration, Management, Marketing, Banking and finance, Project management, IS and computer science or related fields. Knowledge in IFB, AI and more than one local language is an added advantage
5/7 years of experience respectively of which 2 years as Senior Officer/Principal Officer/Team Leader in CRM, Quality assurance Customer experience, Product development, Customer Compliant Management or related positions preferably in IFB.

Place of work: Head Office > https://rb.gy/3rtgvg

Deadline: May 22, 2026

How to Apply:

Interested applicants who meet the above requirements can submit their application letter, updated CV and credentials in PDF format by clearly stating the position that you are applying for through the application link: https://rb.gy/3rtgvg within 07 days from the date of announcement.

NB: Incomplete documents are not acceptable.

Only shortlisted applicants will be communicated.