Ethiopost Job Vacancy 2025
Ethiopost is Ethiopia’s principal postal service provider, with over 600 branches across the country. Ethiopost’s new vision is to be a global leader in postal services and a preferred partner in logistics, financial and government services.
Ethiopost is a state-owned enterprise (SOE) tasked with the establishment and expansion of postal services in the country. It is the designated postal operator (DPO) that provides postal services throughout the Ethiopian territory in order to fulfill the government’s universal service obligation (USO).
Position 1: Jr. Customer Care Officer
Qualification:
- BA/BSC Degree with 0 years of experience or College Diploma + TVET level IV with 2 years of experience
Responsibility:
- Respond to customer inquiries, concerns, and complaints promptly and professionally. Help, troubleshoot problems, and provide appropriate solutions to ensure a positive customer experience.
- Thoroughly understand the company’s products and services to accurately address customer inquiries and educate them on product features, benefits, and usage.
- Handle customer orders, process transactions, and ensure timely delivery of products or services. Collaborate with relevant departments to expedite order fulfillment.
- Investigate and resolve customer issues, including billing discrepancies, product defects, and service interruptions. Take ownership of problems and follow through until they are satisfactorily resolved.
Position 2: Senior Auditor
Qualification:
- Bachelor’s degree in Finance, Accounting, or a related field.
- Minimum of 3 years of experience in finance auditing or a related field.
- Strong knowledge of IFRS, and auditing standards.
- Proficiency in audit software and Microsoft Office Suite (Excel, Word, PowerPoint).
- Excellent analytical, problem-solving, and organizational skills.
- Strong communication skills, both written and verbal, with the ability to present complex information clearly.
- Ability to work independently as well as collaboratively in a team environment.
Position 3: Senior Brand officer
Qualification:
- Education and Experience:Â Marketing, Business Management Degree with 3 years of experienceÂ
- Strong understanding of operations management principles and techniques, including supply and distribution processes, as well as the ability to identify and implement process improvements to enhance efficiency and quality.
- Ability to think strategically and develop long-term plans to achieve the organization’s operational goals and objectives including identifying opportunities for growth and expansion, as well as developing strategies to overcome challenges and obstacles.
- Strong communication skills, including the ability to effectively communicate with a variety of stakeholders.
- Strong understanding of technology and ability to leverage technology to enhance operational efficiency and effectiveness including identifying opportunities to automate processes, implement new technologies, and improve data management.
Position 4: Communication and Marketing Executive
Qualification:
- Bachelor’s degree in Marketing, Sales, Communication. with  4+ years of experience.
Responsibility:
- Production and creation of high-quality content for social media, advertisements, events, and corporate materials.
- Creating videography content with a strong understanding of storytelling and visual aesthetics.
- Develop and implement comprehensive communication plans aligned with Ethiopost’s goals.
- Develop and implement comprehensive communication plans aligned with Ethiopost’s goals.
- Develop and implement strategies to manage and mitigate communication during crises.
- Track the effectiveness of communication campaigns and provide regular reports.
- Lead and guide the communication team to achieve goals and maintain high-quality output.
Place of work: Adiss Ababa
Deadline: January 15, 2025
How to Apply:
Interested applicant who fulfill the above requirement are invited to submit application letter, CV and relevant academic document:-
recruitment@ethio.post
