Ethiopost Job Vacancy 2025

Ethiopost is Ethiopia’s principal postal service provider, with over 600 branches across the country. Ethiopost’s new vision is to be a global leader in postal services and a preferred partner in logistics, financial and government services.

Ethiopost is a state-owned enterprise (SOE) tasked with the establishment and expansion of postal services in the country. It is the designated postal operator (DPO) that provides postal services throughout the Ethiopian territory in order to fulfill the government’s universal service obligation (USO).

Position 1: Junior Accountant

Qualifications:

Degree in accounting and finance with 0 years of experience.

Responsibilities:

Maintain and update financial records, including accounts payable, accounts receivable, general ledger, and payroll. Ensure accuracy, completeness, and proper documentation of all financial transactions.
Perform day-to-day bookkeeping tasks, such as recording transactions, reconciling bank statements, and maintaining financial files and records.
Prepare and analyze financial reports, including income statements, balance sheets, cash flow statements, and budget reports. Provide insights and recommendations to management based on financial analysis.
Assist in the preparation of budgets and financial forecasts. Monitor budget performance and report any variances to management.
Ensure compliance with local, state, and federal tax regulations. Prepare and file tax returns accurately and on time.
Assist with internal and external audits by providing relevant financial data, documentation, and explanations to auditors.
Analyze financial data to identify trends, opportunities, and potential areas of improvement. Offer financial insights and recommendations to support strategic decision-making.
Monitor and control expenses to optimize financial resources and maintain financial stability.
Manage cash flow and ensure sufficient funds are available to meet operational requirements and financial obligations.

Position 2: Senior Litigation Officer

Qualifications:

Degree in LLB with 2 years of experience.

Responsibilities:

Manage all aspects of the organization’s litigation matters, including but not limited to civil, criminal, and administrative cases. Oversee the development of case strategies, legal arguments, and tactics for successful outcomes.
Conduct in-depth legal research to analyze and interpret laws, regulations, and precedents relevant to ongoing and potential litigation matters. Stay updated on changes in relevant legal frameworks.
Prepare and review legal documents, briefs, motions, pleadings, and other necessary materials for court appearances and hearings. Ensure all filings meet legal requirements and deadlines.
Represent the organization in court proceedings, hearings, and negotiations with opposing counsel. Present compelling arguments on behalf of the organization to achieve favorable results.
Engage in settlement negotiations when appropriate, working to achieve favorable settlements while protecting the organization’s interests.
Collaborate with internal departments, including risk management, compliance, and finance, to gather necessary information and support for litigation matters.
Select and manage external law firms and outside counsel when required, ensuring cost-effective legal representation and adherence to the organization’s legal standards.
Assess potential legal risks and liabilities associated with ongoing and potential litigation matters. Advise management on the best course of action to mitigate risks.
Ensure compliance with all legal and regulatory requirements related to litigation processes.
Also performs related duties assigned by the immediate supervisor.

Position 3: Call Center Supervisor

Qualifications:

Degree in marketing management or business administration or related filed with 3 year of experience.

Responsibilities:

Oversee all active community services made on behalf of the client and provision of regular updates.
Utilizing software, databases scripts, and tools during phone calls to avail resources and methods.
Working with other department supervisors and managers to support agents with high-volume calls, decreasing wait time during busy periods.
Monitoring individual performance and providing coaching and training opportunities to struggling or under performing team members.
Examining issues to determine importance and urgency, prioritizing requirements.
Improving call center operations by hiring productive, hardworking, and knowledgeable staff to add to the workforce.
Helped teams solve complex customer issues and complaints by providing guidance and support throughout calls.
Scheduling a continuing education workshop for call center agents to achieve additional certification, enhance skills and boost performance.
Preparing reports showing customer wait times and feedback to determine KPIs.
Observing team operations to verify employees work with maximum productivity, adhering to company best practices.
Dealing with complex customer issues in a timely, professional manner, demonstrating best practices to colleagues.
Maintaining excellent customer service by proactively answering virtual questions.
Establishing professional relationships with clients and call center team members to boost trust, rapport, and reliability.
Creating targets for sales, waiting time, and issues resolved to motivate the team in meeting goals.
The position holder supervises and supports the workers under him; and performs the annual objective setting and evaluations as per the Human resource manual and other internal SOPs.
Anticipate escalation and take over calls when needed.
Keep management informed on issues and problems.

Position 4: Senior Graphic Designer

Qualifications:

Bachelor’s degree (or higher) in marketing, or related field and with 2 years of experience, graphic design certificate.

Responsibilities:

Develop creative concepts and produce designs for marketing campaigns, advertising materials, and corporate communications (brochures, posters, flyers, banners, presentations, etc.).
Ensure all visual outputs align with Ethiopost’s brand identity and communication standards.
Create motion graphics, animations, and video content for digital marketing and corporate use.
Plan, shoot, and edit promotional and documentary-style videos.
Manage all aspects of video production — including script input, filming, lighting, sound, and post-production editing.
Personally capture high-quality photos and videos during company needs, ecommerce vendor onboarding, to prepare marketing materials, events, campaigns, and customer engagement activities.
Operate and maintain professional photography and videography equipment’s.
Manage Ethiopost’s digital platforms (website, ecommerce site, YouTube, Facebook, LinkedIn, TikTok, etc.) with engaging multimedia content.
Optimize content for maximum visibility and audience engagement across all digital platforms
Work closely with the Marketing and Communications team to develop promotional materials for new services and campaigns.
Contribute to creative strategy and content planning for both internal and external communication.