Dashen Bank Vacancy Fresh Graduates

Dashen Bank invites fresh graduates and qualified applicants for the following vacant positions.

Dashen Bank is one of the most renowned leading financial giants in the industry. Dashen Bank has received several accolades for its operation and financial achievements. Dashen is also known for introducing breakthrough technologies to the financial industry.

Position: Customer Service Officer (Maker)

Academic & Professional Qualification

Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration,Information Technology or any other equivalent fields

Experience

Zero (0) year of experience
Not more than 30 years of age (for external applicants)

Year of Graduation: 2021 and onwards

Required Technical Competency

Understands the basic mechanisms of general financial products and services.
Good knowledge of Bank’s accounting and procedures.
Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
Excellent command of Microsoft Office applications and good command of the core banking system.

The Customer Service Officer (Maker) is responsible to make front office customer service support at the branch. S/he will handle account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.

Behavioral Competency

Interpersonal and cross-cultural skills, including ability to build collaborative relationships with sensitivity to diversity/inclusion.
Creativity and innovation skills.
Action oriented.
Quality focus and attention to detail.
Professionalism and integrity in line with Dashen Bank values.
Good oral and written communication skills.
Critical and analytical thinking and problem solving skills.
Personal motivation and drive exhibited through commitment to hard work, continuous improvement and achievement of goals.
Good customer relationship management skills (internal and external customers).
Risk awareness and focus – demonstrates understanding of risk management practices, standards and regulatory requirements.

Place of work:

Application Form:

For Branches Under Addis Ababa District Office

For Branches under Adama District Office

For Branches under Wolaita District Office

For Branches under Jimma District Office

For Branches under Hawassa District Office

For Branches under Dire Dawa District Office

For Branches under Dessie District Office

For Branches under Bahir Dar District Office

Deadline: June 15, 2023

How to Apply:

Interested and qualified applicants should apply through the Above Microsoft Application form links, And follow the below guidelines.

Applicants should fill all the details on the vacancy application form in each jobs and make sure you submit after completing all the questions.

Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV). and upload to ethiojobs vacancy application website.

CV‘s shall not be more than 3 pages and saved in PDF format (mandatory).

Female applicants are highly encouraged to apply

NB: Dashen Bank does not charge a fee at any stage of the recruitment process. Hence, if you are asked for any please refuse.