Retina Pharmaceuticals Job Vacancy
Retina Pharmaceuticals is a decade long young and dynamic company specialized in trading of quality diagnostics and life sciences solutions, Ophthalmic Products, Water Treatment solutions, and related products and services.
Our personal motivation consists of offering the best quality solutions to our customers. As our slogan well reflects we are committed to Quality. Retina has installed and commissioned hundreds of high-tech medical equipment throughout the country.
Position: Customer Support Specialist/ Call Center
Competencies:
- BSc in Biomedical Engineering, Medical Laboratory Technology or Electrical Engeenering.
- Minimum of 1 year experience in customer support
- Excellent interpersonal and presentation skills
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
- Ability to work with appropriate sensitivity and sense of urgency for customer issues
The Customer Support Specialist/ Call Center is responsible for managing all customer and supplier communications, addressing needs in a timely and appropriate manner. The role provides assistance with troubleshooting technical issues, resolving service-related problems, and overseeing correspondence and interactions of FAS and FSE staff with customers.
Salary: Negotiable
Location: Addis Ababa, Ethiopia
Deadline: March 27, 2025
How To Apply
Interested and qualified applicants are invited to submit their applications via email to:- job@retina-pharma.com
