Fly Addis Job Vacancy 2025
We Are Fly Addis specializes in airline tickets, travel consulting, embassy form filling, and documentation services. We are looking for a dedicated and professional Customer Care Representative fluent in both Arabic and Oromiffa to join our customer support team.
As a key member of the team, you will provide exceptional customer service, assisting customers in Arabic and Oromiffa, addressing inquiries, resolving complaints, and ensuring a positive experience.
Position: Arabic-Speaking Customer Care
Qualifications:
• Fluent in both Arabic and Oromiffa (written and spoken).
• Previous experience in a customer service or support role is a plus.
• Strong communication and interpersonal skills.
• Ability to handle stressful situations and resolve conflicts effectively.
• Familiarity with customer service software and tools is an advantage.
• High level of patience, empathy, and professionalism.
Responsibilities:
• Provide customer support via phone, email, and chat in both Arabic and Oromiffa.
• Handle customer inquiries, issues, and complaints in a timely and professional manner.
• Offer product/service information, guide customers through troubleshooting, and help with order management.
• Identify customer needs and recommend appropriate solutions to enhance satisfaction.
Salary and Benefits:
- 15,000 salary with attractive commission structure.
- Opportunity for professional growth and development.
Location: Addis Ababa
Deadline: March 31, 2025
How to Apply:
To Apply Please Use This Link https://forms.gle/6Cboi84mFCWtVd2w9
