Domainlink Technology PLC Vacancy Announcement

Domain Link Technologies PLC is an innovative and rapidly expanding enterprise technology and digital solutions provider headquartered in Addis Ababa, Ethiopia.

The company specializes in enterprise resource planning (ERP) systems, secure cloud messaging and collaboration suites, institutional payment systems, Learning Management Systems (LMS), Event Management solutions, and other digital solutions.

Position: Enterprise Solutions Implementation & Support Specialist

Education: Bachelor’s Degree in Computer Science, Information Systems, Software Engineering, Information Technology, Business Information Systems, or a related discipline.

Experience: Minimum of 2–4 years of proven hands-on experience implementing, configuring, and supporting commercial ERP platforms such as OneOffice ERP, ERPNext, Odoo, SAP Business One, Microsoft Dynamics, or equivalent business systems.

Job Responsibilities:

Execute complete deployment lifecycles for ERP modules, including Sales, CRM, Finance/Accounting, Inventory, Procurement, and HR/Payroll.
Analyze client operational workflows, configure business forms, automate approval workflows, and customize role-based access permissions.
Manage data extraction, cleansing, and bulk migration of legacy master records using CSV/Excel spreadsheets.
Investigate, troubleshoot, and resolve first-line functional and technical software issues, escalating backend bugs with proper technical documentation.
Deploy corporate email and cloud drive solutions, including domain verification, DNS configuration, mailbox provisioning, and security policies.
Plan and execute mailbox and legacy data migrations from local or legacy servers to modern cloud infrastructure with zero business downtime.
Design and deliver onboarding workshops and practical training sessions for client system administrators and end-users.
Prepare user manuals, quick-start guides, and standard operating procedures (SOPs) tailored to client business requirements.
Monitor post-deployment feature utilization, track customer satisfaction, and conduct periodic client follow-ups to ensure continued solution adoption.

Required Technical Competencies:

Experience in ERP deployment, configuration, customization, and support.
Knowledge of domain name administration, DNS records management, email protocols (SMTP, IMAP, POP3), and cloud storage environments.
Proficiency in relational databases, advanced Microsoft Excel data transformation, CSV manipulation, and general system integration workflows.

Required Soft Skills:

Excellent verbal and written communication and presentation skills in English and Amharic.
Ability to explain technical concepts clearly to non-technical business professionals.
Strong interpersonal skills, emotional intelligence, and patience in client coaching.
Methodical troubleshooting and problem-solving abilities.

Salary: Negotiable, based on technical experience and market standards.

Benefits:

Direct professional exposure to enterprise cloud infrastructure, telecom partner channels, and modern software ecosystems.
Structured career growth opportunities toward Enterprise Solutions Architect, Cloud Project Manager, or Technical Account Lead.
Collaborative and performance-driven team culture.

Employment Type: Full-time, Permanent (subject to probation period).

Department: Enterprise Solutions & Client Operations

Reports To: Solutions Architect / Enterprise Solutions Manager

Place of Work: Addis Ababa, Ethiopia (with occasional local client visits).

Application Deadline: November 14, 2026.

How to Apply:

Interested and qualified applicants are invited to submit a scanned PDF copy of their updated Curriculum Vitae (CV), along with a brief cover letter detailing specific ERP deployment and email migration projects they have completed.

Email: bethelhem.t@domainlink.et

Phone: 0928592259