DHL Group Job Vacancy 2025

DHL is the world’s leading logistics company. Our 395,000 people in over 220 countries and territories work every day to help you cross borders, reach new markets and grow your business. Or simply send a letter to your loved ones. We are an international team of over 395,000 shipping professionals, united by a passion for logistics. And we work in a unique environment.

DHL Global Forwarding Ethiopia is where you will drive IRR benefits realization and operational resilience by converting traditional “analog” business processes & practices to fully applying the IT renewal roadmap solutions, transform the country by the adoption of our digital technologies across the entire business including digital customer interaction and experience across the entire customer portfolio.

Position: Country Manager Ethiopia

Education & experience

  • University degree and relevant commercial / business qualifications.
  • Significant experience in Senior management or General management experience in the express / logistics / aviation industry or within similar service related businesses.
  • Broad understanding of all functional aspects of the business and sound experience managing a complete Profit and Loss entity of relatively similar size.
  • High degree of business acumen and understanding of the external economic environment and how this may affect DHL’s short and long term planning.
  • Exceptional leader and motivator of people that displays exceptional DHL leadership attributes.
  • Must be able to speak and write fluently in English

Key responsibilities

  • Enable and manage the achievement of service performance that exceeds customer expectations and differentiates DHL from the competitors.
  • Liaise with key and strategically important customers at the appropriate level to ensure customer retention, development and growth of new business.
  • Create, maintain and develop a favorable DHL image with its various influential audiences such as customers, business partners, industry bodies, trade bodies, trade unions and government/ regulatory bodies to facilitate the company’s growth and development.
  • Ensure that the annual business plan including revenue, cash flow, profit and service levels are met and corrective action is taken to rectify any negative variance.
  • Determine local tactical plans, aligned with regional and global strategy and market approach within overall regional and global context.
  • Provide strong leadership to ensure agreed strategies and goals are communicated and effectively implemented.
  • Contribute to the regional direction, ensuring that local environment factors are taken into consideration in the setting of strategies and policies.
  • Ensure revenue yield enhancement and market share growth through development.
  • Actively monitor the market, ensuring full awareness of competitor strategies and actions.
  • Continually review and improve business processes to improve productivity and add value to DHL services.
  • Ensure the financial well being of the company from a legal, statutory and DHL management perspective.
  • Improve liquidity through good capital and debtor management.
  • Plan and implement corrective actions to improve service and transit time performance whilst managing costs.
  • Determine country organization structure, roles and responsibility and performance targets and goals.
  • Manage the allocation of appropriate resources and commitment of staff to the achievement of Global, Regional cluster and Country objectives and targets.

Place of Work: Addis Ababa

Deadline: Nov 18, 2025

How to Apply:

Please select the button below to upload your resume and then proceed through the application process. Resume upload is required to complete the application.

We offer:

  • Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
  • Possible further career development
  • Competitive salary

We are looking forward to your application.

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