Virtual Equb PLC Job Vacancy

VIRTUAL EQUB PLC is a financial institute established in 2010 E.C to revolutionize the traditional operation of EQUB by introducing a technology solution to create accessibility and opportunity.

Over the past 8 years, VIRTUAL EQUB PLC has helped thousands of individuals and businesses to access financial resources to ensure their growth and business sustainability. Our company is pushing even for more digital financial solutions customized to our customers’ needs.

VIRTUAL EQUB PLC would like to recruit potential candidates for the position of Call Center. Therefore, qualified applicants who can perform the following responsibilities and satisfy mentioned requirements are invited to apply for the job vacancy.

Position: Call Center Representative

Minimum Educational Requirements

  • Degree in any fields or 12+
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  • Basic written and spoken English and good communication skills.
  • Proficient in speaking amahric and oromic

Work experience

  • 1 years and above experience

Requirement Skill

  • Oral and written communication
  • Time management
  • Problem solving.

Key Responsibilities:

  • Answer Inbound Calls
  • Resolve Customer Issues
  • Provide Product and Service Information
  • Conduct Outbound Calls
  • Document and Log Interactions
  • Meet Performance Metrics
  • Follow Communication and Quality Standards
  • Assist with Technical Support
  • Provide Feedback and Suggestions
  • Ensure Compliance and Confidentiality
  • Continuous Learning and Improvement.

Salary & Benefits: – Attractive

Work Place: – Addis Ababa, Meskel flower

Language: Amharic and oromigna

AGE; 18-25

Application period: Nov 09 – NOV 25, 2025

How To Apply

Application letter, CV and scanned educational and work experience documents are expected to be attached email addresses.

By email: hr@virtualequb.com or https://mail.google.com/mail/u/1/

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