Viditure Technology Solutions Vacancy
Viditure Technology Solutions PLC is a dynamic technology company specializing in remote identity proofing and capturing consent via video signatures. We offer enterprise document workflow management services, aiming to enhance digital transaction security between public entities and enterprises.
As the demand for secure and efficient remote identity management grows, we are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative.
Position: Customer Service
Education: Diploma, B.A., or B.Sc. in any field of study.
Experience: 0 years and above.
Skills:
Communication Skills: Clear and professional verbal and written communication. Active listening to understand customer needs and the ability to explain complex information simply.
Customer Service Skills: Patience and empathy when addressing customer concerns, ensuring customer satisfaction.
Technical Skills: Basic knowledge of Microsoft Office Suite (Google Spreadsheets, Gmail, Excel, Word, Outlook, etc.) and the ability to quickly adapt to new technologies.
In this role, you will be an integral part of our customer service team, ensuring that our clients receive exceptional service and timely solutions to their inquiries. Your responsibilities will involve interacting with customers through various communication channels, providing troubleshooting assistance, and ensuring a positive experience for every customer.
People required: 4
Location: Addis Ababa
Deadline: April 7, 2025
How To Apply:
- Prepare Your Application Materials:
- Resume/Curriculum Vitae (CV): Make sure your resume includes your contact information, education, relevant work experience (if any), and any skills that are relevant to the position.
- Cover Letter (Optional): While not required, submitting a cover letter can help you stand out. In the cover letter, express your interest in the position and explain why you believe you’re a good fit for Viditure Technology Solutions PLC.
- Submission:
- You can send your resume (and cover letter if applicable) to the company’s official email address Vidituretchsolutions@gmail.com, depending on the instructions provided in the job posting within 7 consecutive days.
- If you’re not sure about the application submission method, consider contacting Viditure Technology Solutions PLC via phone or email to inquire.
