Premier Switch Solutions Vacancy May 2023

Premier Switch Solutions S.C. (PSS) is a leading Electronic Payment Processing Company, established by major private banks of Ethiopia.

PSS is a consortium owned by six private banks i.e., Awash International Bank, Nib International Bank, United Bank, Berhan International Bank, Addis International Bank, and Cooperative Bank of Oromia.

The Company has implemented the first multi-institution shared-switch infrastructure to provide its member banks with a state of the art payment technology to drive ATM, POS, e-commerce, Mobile Banking and other payment channels and provide clearing of Debit/Credit card transactions for the banks. 

Currently, PSS has one vacant position stated below and would like to invite applicants who meet the qualification and required experience listed for this job opening. 

Position 1: Junior Card Operations Officer

Qualification & Work Experience

  • Bachelor’s Degree in Business Administration, Management, MIS or any other related field.
  • This is an entry level position; no experience is required.

Description of Duties

  • Implement the operations policy and procedures.
  • Perform the provision of card & PIN validation, personalization and delivery to meet the customer expectation as per defined SLA.
  • Manage dispatch sheets are returned after signature by authorized staffs of a customer.
  • Follow the proper function of the card personalization & PIN printing machine and the card personalization solution for timely delivery of cards & PINs.
  • Handle card related inquiries from customers.
  • Conduct card & PIN reconciliation.
  • Conduct first hand preventive maintenance of card and PIN personalization machines regularly.
  • Maintain records of all personalized, damaged, chip error cards & PIN Mailers.
  • Assist in conducting periodic operation performance metrics.
  • Assist in the follow-up of the maintenance, upgrade and migration of systems and machines.
  • Assist in the work with the relevant work units in the research and development of new products, services and technologies.
  • Assist in the preparation of budget for the department
  • Learn in building knowledge base from lessons learned.
  • Attend incidents, interruptions and malfunctions at any moment.
  • Prepare periodic reports.
  • Perform any other duties as may be assigned from time to time by the supervisor.

Position 2: Project Management Officer II

Qualification & Work Experience:

  • Bachelor’s Degree in Computer Science, IT, Business Management, Business Administration, Project Management, Management Information system or a related field.
  • At least 4 years’ relevant experience
  • Training in prince2 or PMI preferable.
  • Experience with one or more Project Management methodologies such as Prince2 or PMBOK is preferable.
  • Relevant certifications are advantageous

Description of Duties:

  • Implement policies, procedures, processes and methodologies applicable across the organisation for project management.
  • Record and track each strategic project against deliverables, finances and benefits. 
  • Review and articulate feasibility assessment, business and technical requirements and RFP for each project before commencement.
  • Execute projects as per the planned targets and budgets for delivery.
  • Monitor project scope, costs, procurements, schedules, communications, engagements, resources, integrations, interdependencies, risks, issues, changes, constraints and qualities within the project life-cycle.
  • Work with different work units to identify, drive and coordinate projects to ensure delivery on time and on budget.
  • Deliver projects as per the project objective.
  • Involve in the management of contracts, vendor relationship and monitor all vendor activities.
  • Assist in the evaluation of projects against performance metrics.
  • Assist in the management of stakeholder’s demand in relation with project implementation and customization.
  • Assist in provision of project payment quotations, initiations and confirmations in collaboration with relevant work units. 
  • Involve in building of knowledge base from the lessons learned in running various projects.
  • Provide periodic project status, progress and dash board reports to users.
  • Perform any other duties as may be assigned from time to time by the supervisor

Deadline: May 16, 2023

How To Apply:

Interested applicants who meet the required qualifications are invited to submit their updated CV and copies of relevant documents within 7 days of this announcement.

We only accept graduates of 2021/22 G.C. who has CGPA 3.00 and above

We only accept applications sent via our email:

Please write clearly for which position you applied on the email subject line.

NB. : Only short-listed candidates will be contacted 

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