Hybrid Designs Vacancy Fresh Graduates
Hybrid Designs PLC (Ride), an innovative IT company in Addis Ababa, is launching an online platform to enable travelers hail a RIDE on demand.
Position 1: Call Center Operator
Qualifications:
- Bachelor’s Degree and Diploma in any field. GPA from 2.5
- Fluency in English and Amharic, both written and verbal. – Mandatory
- Proficiency with technology, especially computers, software applications, and phone systems & ability to use Microsoft Office programs including Excel, Word, Outlook, and PowerPoint in a professional way and strong typing skills.
- Exceptional verbal and written communication skills.
- Strong understanding of company products, policies, and services.
- Ability to remain calm and courteous under pressure and navigate tense situations, especially during busy hours.
Abilities:
- Excellent interpersonal and communication skills both written and verbal.
- Self-starter with the ability to work with minimal supervision.
- Good organizational, multitasking, and time-management skills.
Experiences:
- Fresh Graduates
- Age requirement: from 20 – 30
- Excellent communication skills and interpersonal skills and the ability to deal with people.
- Proven administrative and IT skills, and an ability to maintain accurate records.
- Required Training:
- Training in the field of Call Center and related, (if any).
The Call Center Agent is accountable to the Call Center Line Manager. He/she will handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. He/she will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. The call Center Agent should be customer-focused, detail-oriented, and efficient. And, he/she should be polite, reliable, knowledgeable, and adaptable
Physical and personality traits required:
- Flexible and able to work well under pressure
- Capable of working collaboratively with team members to achieve objectives.
Position 2: Senior Graphic Designer
Qualifications:
- Bachelor’s Degree in Graphic Design & Architecture, or other related fields.
- Fluency in English and Amharic, both written and verbal.
- Ability to use Microsoft Office programs including Excel, Word, Outlook, and PowerPoint in a professional way.
Abilities:
- Proven graphic designing experience
- A strong portfolio of illustrations or other graphics
- Familiarity with design software and technologies
- A keen eye for aesthetics and details
- Excellent communication skills
- Ability to work methodically and meet deadlines
- Excellent interpersonal and communication skills both written and verbal.
- Self-starter with ability to work with minimal supervision.
- Good organizational, multitasking, and time-management skills.
Experiences:
- At least 2/6 years’ working experience in Graphic Design & Architecture environment or similar.
- Excellent communication skills and interpersonal skills and the ability to deal with people.
- Proven administrative and IT skills, and an ability to maintain accurate records.
Required Training:
- Trainings in the field of Graphic Design, Arts, Photoshop (if any).
- Physical and personality traits required:
- Flexible and able to work well under pressure
- Capable of working collaboratively with team members to achieve objectives.
Location: Addis Ababa
Deadline: Jun 12, 2023
How to Apply:
Interested candidates who meet the required qualifications are invited to submit updated CV and cover letter explaining their motivation and why they are suited for the post.
Applications should be sent via email (info@hybriddesignsplc.com) with the subject line: Position Name) (name of applicant)
We only accept applications sent via info@hybriddesignsplc.com
Female applicants are highly encouraged to apply
