Dashen Bank New Vacancy 2023

Dashen Bank invites qualified applicants for Branch Relationship Officer vacant positions.

Dashen Bank is one of the most renowned leading financial giants in the industry. Dashen Bank has received several accolades for its operation and financial achievements. Dashen is also known for introducing breakthrough technologies to the financial industry.

Click Here To See Current Fresh Graduate Jobs From Dashen Bank.

Position 1: Contact Center Agent

Academic & Professional Qualification

Bachelor’s degree in Marketing Management, Business Administration, Management, Accounting, Banking, finance or related fields.
Fluency in English (speaking and writing) is required

Experience

· At least four (4) years relevant experience

The Contact Centre Agent is responsible for receiving customer calls, address concerns or quires via phone or social media platforms. In addition, the role holder is responsible for prioritizing customer issues to resolve or escalate to the Senior Contact Center Agents to ensure that quality customer service is maintained at all times with the established service standards.

Place of work: For Addis Ababa> Application Form

Tigrigna Language – Addis Ababa > Application Form

Position 2: Corporate Relationship Officer-IFB

Academic & Professional Qualification

Bachelor’s Degree in Business Administration, Marketing Management, Management, Banking, Finance, Management, Information Technology, or related fields.
Trainings and courses in banking operations (IFB, domestic, credit and international banking operations)

Experience

Minimum of four (4) years relevant experience.

The Corporate Relationship Officer-IFB is responsible to participate in growing and maintaining a portfolio of clients within assigned sector and market segment by recommending or selling Corporate Banking/ Corporate IFB products and cross selling other Bank products and services so as to enhance value-add relationship with existing customers.

Place of work: for Addis Ababa > Application Form

Position 3: Loan Provisioning Officer

Academic & Professional Qualification

Bachelor Degree in Business Administration, Economics, Accounting and Finance, Management or other related fields.

Experience

At least four (4) years relevant banking experience.

The Loan Provisioning Officer is responsible for assisting in the follow-up of the loan provision capacity of the Bank in line with capital adequacy, asset quality, management soundness, revenue and profitability, liquidity, and sensitivity analysis.

Place of Work: Addis Ababa> Application Form

Position 4: Senior Customer Service Officer – Cash I

Academic & Professional Qualification

Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields

Experience

· At least four (4) years of banking experience

The Senior Customer Service Officer Cash/ Accounts will provide front office customer service support at the branch. S/he will handle account management transactions, respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.

Place of Work: for Robe Area > Application Form

Position 5: Senior Corporate Performance Planning, Monitoring and Evaluation Officer

Academic & Professional Qualification

Bachelor Degree in Economics, Business Administration, Management and/or related fields.

Experience

At least five (5) years’ post qualification experience similar role.

The Senior Corporate Performance Planning, Monitoring and Evaluation Office is responsible for planning and executing all activities related to the Bank’s strategic and long-range goals. In addition, the job holder is responsible for conducting organizational analysis; Identifying strengths, weaknesses, and opportunities, and recommending areas for improvement.

Place of Work: Addis Ababa >Application Form

Position 6: Customer Service Manager I

Academic & Professional Qualification

Bachelor degree in a business related field e.g. accounting, management, economics, business administration

Experience

Minimum of Six (6) years banking experience

The Customer Service Manager will support the Branch Manager in coordinating all activities of Customer Service Officers (Maker/Checkers) and Senior Customer Service Officer (Cash/Accounts) within the Branch and ensure operational excellence to deliver exemplary services for high customer satisfaction levels, supporting the Bank’s growth.

Place of Work: For Robe Area > Application Form

Position 7: Pool Senior Customer Service Officer

Academic & Professional Qualification

Bachelor Degree in a business related field e.g. Marketing Management, Accounting, Management, Economics, Business Administration, Information Technology or any other equivalent fields

Experience

At least four (4) years of banking experience

Place of work: For Branches Under Wolaita District> Application Form

Position 8: Pool Branch Relationship Office

Academic & Professional Qualification

Bachelor Degree in business administration, banking, finance, management or related fields.
Trainings and courses in banking operations (IFB, domestic, credit and international banking operations)

Experience

At least five (5) years’ post qualification experience in a similar role.

The Branch Relationship Officer will be responsible for achieving business growth for Retail & MSME/ IFB Banking by providing quality relationship management to new and existing customers at assigned branch. This will entail sustaining customer satisfaction so as to retain existing and potential customers thereby generating additional business through cross-sell opportunities

Place of work: for Branches under Wolaita District Office > Application Form

Position 9: Alternate Channels Engineer-Online

Academic & Professional Qualification

Bachelor’s degree in Information Technology, Computer Science, Computer Information System, Software Engineering or any other equivalent field.

Experience

At least Six (6) years’ experience in system engineering.

Alternate Channel Engineers is responsible for installation, configurations and make available and ready the internet/mobile banking applications for customer over an established network and infrastructure. He/she recommends, designs, implements, and test solutions for the Bank’s digital channel products including online Banking.

In addition he/she is responsible for ownership of customer problems or incidents until the situation has been resolved to the customer’s satisfaction and or in compliance with agreed upon Service Level Agreements. The engineer collaborates with other software engineers on interfacing different channels with other third party systems (CBS, ERP, etc.)

Place of Work: online > Application Form

Position 10: Digital Business Innovation Officer

Academic & Professional Qualification

Bachelor’s Degree in Information Technology, Computer Science, Computer Information System, Software Engineering
Business Management, Marketing Management Accounting, Finance, Business Administration or any other equivalent field.
Hands-on experience in digital technology and marketing of Digital product/service is an added advantage.

Experience

Minimum of four (4) years relevant work experience on similar roles.

The Digital Innovation Officer is responsible for assisting in the creation of the innovation framework, which includes the generation, selection and implementation of value adding ideas for digital business. S/he also assists in instilling products and services beyond the traditional banking to develop new services and business models.

Place of Work: Head Office > Application Form

Position 11: Senior Digital Business Innovation Officer

Academic & Professional Qualification

Bachelor’s Degree in Information Technology, Computer Science, Computer Information System, Software Engineering
Business Management, Marketing Management Accounting, Finance, Business Administration or any other equivalent field.
Hands-on experience in digital technology and marketing of Digital product/service is an added advantage.

Experience

Minimum of five (5) years relevant work experience on similar roles.

The Senior Digital Business Innovation Officer is responsible for creating an innovation framework that includes generating, selecting, and implementing value-adding ideas for the Bank’s digital business. In addition, the role holder is responsible for instilling products and services to develop new services and business models beyond traditional banking.

Place of Work: Head Office >Application Form

Position 12: District Relationship Officer

Qualification: Bachelor Degree in business administration, banking, finance, management or related fields.

Trainings and courses in banking operations (domestic, credit and international banking operations).

Experience: At least five (5) years successful experience in banking or customer contact role.

Place of Work: – Dashen Bank Robe Branch > Application Form – IFB

Application Form For District Relationship Officer – Conventional

Deadline: Jun 17, 2023

How to Apply:

Interested and qualified applicants should apply through the Above Microsoft Application form links, And follow the below guidelines.

Applicants should fill all the details on the vacancy application form in each jobs and make sure you submit after completing all the questions.

Finally, please scan all relevant credentials (Uploading relevant credentials that verifies educational qualification, work experience licenses, certifications …. etc which are stated on the application form /CV). and upload to ethiojobs vacancy application website.CV‘s shall not be more than 3 pages and saved in PDF format (mandatory).