Ahadu Bank S.C Job Vacancy 2023

Ahadu Bank share company Invites Interested and qualified applicants for the following job position.

Ahadu Bank S.C joined the Ethiopian financial sector with an aim to create a significant impact in the manner in which banking services are delivered through knowledge-based leadership, state of the art technology, agile and unique strategy, as well as constructive market discipline.

Ahadu Bank is established by visionary entrepreneurs and professionals to provide a different model of banking centered on the philosophy of Inclusive Intermediation.

Ahadu Bank is founded by over 10,000 Shareholders and incorporated under the Ethiopian banking business Proclamation to provide a full-fledged commercial banking services. The Bank is domiciled in Ethiopia with its Head Office located on Africa Avenue, Sunshine Building, Addis Ababa.

Position 1: Customer Services Officer -I

Education: Bachelor Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.

Experience Requirement : 1 (One) relevant experience in a Bank or 2 years at Micro Finance institutions. 

The Customer Service Officer I:

  • handles cash and non-cash transactions and all customer requests at the branch.
  • will handle/Check account maintenance, payment and collection transactions and respond to customer enquiries,
  • Is responsible to make/Check front office customer service support at the branch.

Competencies Required

  • Understands the basic mechanisms of general financial products and services.
  • Good knowledge of Bank’s accounting and procedures.
  • Ability to respond to basic client enquiries and instructions and the capability of advising and resolving most issues and requests.
  • Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system

Place of work: Injibara and Woldia,

Position 2: Customer Service Officer II

Qualification Requirement: Bachelor Degree in a business related field e.g. Accounting, Management, Economics, Business Administration

Experience Requirement: 2 (Two) years of relevant experience in a Bank.

The Customer Service Officer II:

  • Is responsible to make/Check front office customer service support at the branch.
  • will handle/Check account maintenance, payment and collection transactions and respond to customer enquiries,
  • handles cash and non-cash transactions and all customer requests at the branch.

Place of work: Injibara and Woldia,

Position 3: Senior Customer Services Officer 

Educations: Bachelor Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.

Experience Requirement: 5 (Five) years of relevant experience in a Bank  

The Senior Customer Service Officer:

  • Provides front office customer service support at the Branch
  •  Handles account management transactions
  • Respond to customer enquiries
  • Handles cash and non-cash transactions and all customer requests at the branch.

Place of work: Injibara and Woldia,

Position 4: Branch Manager I 

Required Qualification: Bachelor’s Degree in  Banking & Finance, Accounting, Management, Economics, Business Administration or other related fields of studies. 

Required Experience: Minimum of seven (7) years of professional experience at a Bank out of which One (1) Year as Customer Services Manager or equivalent role.  

  • The Branch Manager will plan, organize, lead, and control the banking activities of a branch office. S/he will ensure that operating procedures, rules, and code of practices of the Bank and regulators directives and country law are adhered to by all staff. S/he will also coordinate the sales/business development efforts of the branch.
  • The Branch manager will also lead the customer service initiatives and guides branch operational excellence. S/he will prepare and submit annual budget, work plan and activity and progress reports. The jobholder will also participate in various community activities and keep in close touch with the business community to promote services offered by the Bank

Candidates applying for managerial positions shall possess key competencies and skills including:

  • Excellent team building and analytical skill
  • Ability to work under pressure
  • Sufficient knowledge of modern management techniques;
  • Excellent organizational skills;
  •  Ability to distribute sales targets and production goals to staffers and manage achievement;
  • Knowledge of commercial business law, sector rules and regulations;
  • Results driven and customer focused
  • Leadership and human resources management skills

Place of work: Injibara and Woldia,

Position 5: Office Assistant

Qualification: BA, BSC Information System, Management Information System, Secretarial Science and Office Management and other related fields.

Experience: A minimum of  3 years work experience as Administrative  Assistant Secretary/ Receptionist or related activities.

The Office Assistance receives and welcomes guests in the waiting areas of the Bank, handles visitor inquiries, receives phone calls and handles sending/dispatching and receiving mails to the proper address.

Place of work: Addis Ababa

Position 6: Senior Communications Officer

Qualification: MSC, MA, BSC, BA in Communications, Marketing Management, Business Administration or other related fields of study 

Experience: 3/5 years of experience in relevant position in the banking industry of which 2 years as Communication Officer or equivalent position.

Job Description:

  • Assist in development of short- and long-term plans and budgets for the marketing and communications program and its activities, monitor progress, assure adherence and evaluate performance
  • Assist all marketing, communications and public relations activities including publications, media relations, and so forth;
  • Write, announce or distribute press releases to introduce new products and services, new members of the management team, expansions and other newsworthy developments
  • Create and implement a comprehensive marketing and communications program that will enhance the Bank’s image and position within the market and the general public and measure the success of each implemented program
  • Manage media relations and maximize media opportunities by developing strong relationships with media representatives;
  • Assist all marketing, communications and public relations activities including publications, media relations, and so forth
  • Undertake and follow up the proper executions of Bank’s desired image and position, assure consistent communication of image and position throughout the Bank
  • Follow up the appearance and consistency of all print and electronic materials such as letterhead, use of logo, brochures, etc are executed as per the bank’s manual
  • Keep informed of developments in the fields of marketing, and communications and use this information to help the bank operate with initiative and innovation.

Place of work: Addis Ababa

Position 7: Manager, Corporate Communications

Qualification: MSC, MA, BSC, BA in Communications, Marketing Management, Business Administration or other related fields of study  1

Experience: 7/9 years of experience in relevant position in the banking industry of which 2 years as Principal Communication Officer or equivalent position

Job Description:

  •  Plan, Organize, direct and control activities of the Corporate Communication Division. Perform a managerial role typically in communication functions, focusing on content development, editorial, event management, documentation, media and public relation.
  • Assist executive management in developing presentations, speeches, annual reports and other important corporate messages
  • Write, announce or distribute press releases to introduce new products and services, new members of the management team, expansions and other newsworthy developments
  • Manage media relations and maximize media opportunities by developing strong relationships with media representatives;
  • Develop and implement the social media strategy and policy of the bank and ensure the adoption of relevant social media techniques into the corporate culture;
  • Develop, implement, and review communication associated policies with implementation plans;
  • proper documentation of all communication materials, audios, videos, photographs, certificates and the like
  • Ensure consistent communication of the Bank’s mission and values across all channels.

Place of work: Addis Ababa

Position 8: Senior Marketing Officer

Qualification: MSC, MA, BSC, BA in Communications, Marketing Management, Business Administration or other related fields of study 

Experience: 3/5 years of experience in relevant position in the banking industry of which 2 years as Principal Communication Officer or equivalent position 

Job Description:

  • Assist in development of short- and long-term plans and budgets for the marketing and communications program and its activities, monitor progress, assure adherence and evaluate performance
  • Handles any event, meetings, social gatherings and communication with external medias
  • Carry out regular market assessment to evaluate the effectiveness level of commercials and brand image acceptance and recommend opportunities to enhance market share
  • Initiate, coordinate and oversee programs, technical assistance and resource materials to assist branches in the marketing, communications and positioning of their activities
  • Identify and implement systematic workflows to ensure timely delivery of marketing services
  • Develop & maintain strong working relationship with partners, business contacts and industries
  • Identify, implement and monitor systems and procedures necessary to the smooth operation of the marketing function
  • Develop various proposals which enables to enhance the bank’s marketing activities brand visibility
  • Follow up the appearance and consistency of all print and electronic materials such as letterhead, use of logo, brochures, etc are executed as per the bank’s manual.

Place of work: Addis Ababa

Position 9: Team Leader, Marketing

Qualification: MSC, MA, BSC, BA in Communications, Marketing Management, Business Administration or other related fields of study 

Experience: 5/7 years of experience in relevant position in the banking industry of which 2 years as Senior Communication Officer or equivalent position.

Job Description:

  • Develop short- and long-term plans and budgets for the marketing and branding activities, monitor progress, assure adherence and evaluate performance
  • Plan and execute marketing initiatives including ATL & BTL campaigns, events, sponsorships and corporate social responsibility programs
  • Coordinate and oversee programs, technical assistance and resource materials to assist branches in the marketing, communications and positioning of their activities;
  • Oversee strategies and marketing campaigns across print, broadcast, and online platforms to ensure that products and services meet customers’ expectations and to ensure that all marketing materials are in line with the bank’s brand identity.
  • Measure and report on the success of marketing campaigns and events including assessing ROI and KPIs.
  • Conduct relevant market research regularly, coordinate and oversee the research and monitor trends;
  • Develop & maintain strong working relationship with partners, creative teams, external agencies and vendors to deliver work on time & within the allocated budget.

Place of work: Addis Ababa

Position 10: Manager, International Remittance & SWIFT Operation Division

Qualification: MSC, MA, BSC, BA in Accounting, Accounting & Finance, Banking & Finance, Business Management, Economics Management or related fields.

Experience: 7/9 years of experience in relevant position in the banking industry of which 2 years as Principal Officer or equivalent position.

Job Description:

  • To support the effective and efficient delivery of the Bank’s International banking operations by providing coordinated International Remittance and SWIFT activities

Deadline: Aug 28, 2023

How To Apply:

Interested and qualified applicants shall apply on the Below link:

Upload Credentials (Shall not be more than 10 MB and must be scanned as an all in one pdf format.

Position 1-4: Apply Here
Position 5: Apply Here
Position 6-9: Apply Here
Position 10: Apply Here

  • If you need more information, please call us on: +251 11 5260 795

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